Today we’re going to consider a drawback, which has recently appeared in Samsung models. Reboot or Freeze Logo, Galaxy M10, M20, M30, etc.. Due to its frequency, many experts in the field have found solutions. Today, as always, we will introduce it to you in plain and simple language.
What should I do if my device freezes?
First don’t panic, Many times crashes are temporary and isolated. This means there is a chance they won’t appear again. So if your phone crashes, the first thing to do is to restart it or force it to shut down. If the bootstrap is working fine, you shouldn’t worry too much.
In any case, analyze the possible reasons why this happened.First, see if there is Your recently installed app is causing the problem. If so, it doesn’t hurt to uninstall it. In turn, keep in mind that this can happen for a number of reasons, which we’ll discuss later.
Reasons why the phone is stuck on the logo when it is turned on
- When the phone updates the system, it automatically restarts and stays at the brand logo. Installing applications and updating files again usually takes a considerable amount of time.So we advise you to be patient Wait at least 3 hours.
- Another recurring reason is that System update went wrong.
- may have been downloaded Malware outside the Play Store. Therefore, we recommend to be vigilant from the beginning to detect malicious applications in time.
- Another very common one is that the application does not work.
- One of the reasons many users take the risk is to customize their software.Use methods such as flash a new rom Or root your Samsung Galaxy device.
- Memory failure.
Taking all these mitigating factors into consideration, we can evaluate and determine the right approach to effectively solve the problem. Next, we recommend the first solution, which is effective and a great relief for many users.
The first thing to do to fix Samsung phone problems
- In these cases, using a hard reset on Samsung devices has worked well.button is pressed «Increase the volume»button «Family» (on Samsung phones, it’s the middle bottom key) and the power button. «Switch to» at the same time.
- Then you will get to the hard reset screen. To navigate in this system, we will just use the arrow buttons. «volume» Yes «Switch to»We select and activate options «wipe data / factory reset».
- The phone will start to reset and we hope it will go to Android. In most cases, the problem is fixed. Otherwise, we explain another workaround here.
Solve the problem by running the official Samsung software
- This method will be performed with the help of your computer or laptop. You will download 2 programs. This software contains drivers that allow the PC to recognize your phone via USB.and download «firmware» Official Samsung company, depending on the model of your device.
- We connect your phone to the computer. We recommend that you use the original Samsung data cable to avoid inconvenience in the future.
- We tried turning off the phone using the following buttons: «Switch to» Yes «volume-«, we hold it down until the device turns off. When it closes, release the button immediately. «Switch to» and press the key «Volume+».
- You will be taken to a screen that will display «warn». then press «Volume+». will render the state «downloading».
- We go to the computer.We first run the program samsung driver, used to identify the mobile USB. Computer restarts.
- then with the help of compression we extract the file «firmware».
Running official Samsung software (available on most models)
- We run official Samsung software, Odin 3. A window will appear, we click accept.
- Once the program opens, we will notice a blue bar or bar in the process, indicating that the software has recognized the device.
- On the right side of the program, you will see 5 buttons.Your task is to download the corresponding file first 4 buttons. The last button we won’t touch.
- example. we press BL button. window will appear «Open». There we go to the folder where we downloaded «firmware». and choose to start with bill of lading. we press «Open». If the file is loaded into the space corresponding to the BL button, repeat the operation of the following buttons.
- At this stage, make sure the cables are not disconnected.and press the button start.
- It will automatically start loading the software files. This process may take about 5 minutes.
Learn how to do it on Samsung Galaxy M10
The above approach works for many enterprise models, anyway, let’s discuss how Restore your phone Samsung Galaxy M10 If stuck. For this, we will use recovery mode, but first keep in mind that this will wipe all data stored in the device’s internal memory.
Knowing the above, we can proceed to restore our Samsung Galaxy M10.First, the first thing is Turn off the device.
Now simultaneously press Volume up button and power button.Wait until the recovery options appear, you have to select «wipe data/factory reset» and click «yes», remember you used the volume keys to move through this menu. To complete the process, click Restart.
Repair Samsung M20
The Samsung Galaxy M20 has almost the same system as the M10, so the recovery options we showed earlier also apply to this model.For this reason, the tutorial shown for the M10 model is applied because It will be a perfect fit for the Samsung Galaxy M20.
Fix it on Galaxy M30
Again, Samsung Galaxy M30, Share software for models M10 and M20, so you can access recovery in the same way. Of course, the option to factory reset will fix most problems.
From now on, we disconnect the phone, wait for the software to load and restart. The device will be like new. Exactly like original equipment You will eliminate the problem of getting stuck on the logo. We hope this information is useful to you. You can leave us your comments.