Knowing your line balance is one of the most important things, as this will help you manage available services or manage prepayments. Otherwise, you may not be served and cut off from the outside world. For those who own the Tigo line in Colombia, They have different ways to know your balance. Do you want to know what the means are? Here we will tell you.
What methods can I use to check my balance in Tigo?
Virtually all phone companies offer customers different ways to check their line balance, such as Claro, Tigo, and Movistar. In general, these forms of queries tend to be quick and easy.
Phone company customers need to know their line balance because most people have Allocate a portion of your budget to communications. If consumption is higher, it can change household budget.
On the other hand, in some cases, such as traveling abroad, it may change the way you may be used to communicating. This is because roaming or roaming is activated when you go abroad, which causes your consumption to be topped up. This makes it impossible for you to pay for the service and communicate with anyone.
So if you are Tigo has several ways to check your balance Instead of going through complicated procedures, you just need to know the steps that you have to follow in each method.
Through the phone
One of the ways to consult is over the phone, which is one of the easiest ways for anyone. Even older adults usually know how to make calls, so they can use this method.
That’s why, if they want to know their line balance with the company to make a call, all you have to do is go to the calling app and click on the dialing option.there you have to press key* and number 600 and call him.
This will enable you to get information about the balance in your account and the messaging, internet or calling services you can still use via an audio call.
with SMS
On the other hand, if you are one of those people who likes to communicate and receive information through messaging, Tigo company provides you with instant messaging service so that you can get this information.
To do this you just have to go to the calling app and Dial *10# and press call. This action will automatically cause you to receive a message indicating the information you are requesting.
The advantage of this method over the previous method is that while on a call, you must allow a few minutes to place the call and wait for the audio to answer. Instead, you can make a phone call from the message to find out the balance, and the message will arrive, even if you read it later.
use the website
Many mobile phone companies have websites that provide information About their plans, rates and agenda locationsYes, another service it provides is providing details and managing most of the client’s requirements for their platform.
The Tigo Company is included in the list of companies that offer a website where you can have your own account to check everything related to your line. To do this, you must register to create an account on MI Tigo Web. Then you have to log in and go to the consumption section. In this section you will be informed of your available minutes, messages and data. You can also see how much money is left in your account.
in the mobile app
If you have a smartphone with memory capacity, you can download and install the MI Tigo app in your OS store. If you are already registered online, you only need to log in, otherwise, you can register from the app.
When you choose to consume, you will get a report Everything you’ve consumed in the past 7 days and service availability, and your balance associated with your account. In order to query via the mobile app, you must be aware that you must have mobile data or be connected to a Wi-Fi network.
You should be careful with this last aspect, as many people get carried away by tempting offers. Connect to a free public network Online consultation and management of various affairs. However, this practice runs the risk that your personal information can be accessed by others.
How do I recharge my Tigo line from my phone?
If you already have all the information about your line consumption, you can continue to top up from the website or app. You just need to have an account in Mi Tigo and start a session, for this you will be asked to enter your username and password to allow access.
When you are inside the platform, you have to find the purchases section, which will bring you to the top-up tab on the screen.Here you can choose the amount you want to recharge, you have to go to Between 1,000 and 200,000 pesos. After confirming the amount, you simply press Continue.
Now you have to choose the payment method you want to use, at Tigo company you can choose debit card, credit card, Bancolombia, Nequi or advance balance (if you have the choice). When you choose a payment method, you must click the Continue button in order to perform the operation through the electronic payment system used in the country.